VP of Marketing and External Affairs
Director of Development
Manager of Education & Community Engagement
Summer Digital Marketing Intern
Summer Social Media & Marketing Intern
Education & Community Engagement Intern
Summer Development Intern
Summer Communications & External Affairs Intern
|
|
|
 |
| |
VICE PRESIDENT OF MARKETING AND EXTERNAL AFFAIRS
Reports to: President & CEO
SUMMARY
The VP of Marketing and External Affairs leads a team of eleven dedicated professionals in generating the NJSO’s ticket income (approximately $3.5 million in 2010-11). The Vice President is responsible for developing revenue goals and marketing strategies for meeting those goals; for implementing those strategies to assure attainment of the goals (leading and managing staff resources including the Ticket Office to assure effective and efficient marketing efforts); for nurturing customers from awareness, to trial, to commitment, to ownership (collaborating with Board members, musicians, and development colleagues in a patron-centered approach); and for cultivating NJSO’s overall image in the community.
The ideal candidate will be a creative, confident and enthusiastic marketing professional capable of leading and nurturing a sizeable team. The selected leader must be a seasoned communications professional and possess a fine marketing mind. Management, leadership, and relationship skills are critical for the emerging or experienced executive who will fill this role.
DUTIES AND RESPONSIBILITIES
| |
- Provide energizing leadership to the department of Marketing and External Affairs, with direct supervisory responsibility for the following: Director of Marketing & External Affairs, Director of Ticketing Services, Art Director, Marketing Manager, Ticketing Services Manager, Subscription Sales Manager, Advertising & Social Media Specialist, Single Ticket Lead, School Group Sales, and Communications & External Affairs Manager.
- Develop and implement strategies for annual subscription acquisition and renewal campaigns and single-ticket sales, including the procurement of prospect lists, production of campaign collateral and advertising components, selection of telemarketing vendor, and all related budgeting and pricing strategies.
- Elevate the NJSO brand with strategies including featuring not only the Music Director as the face of the brand but also consistently positioning the NJSO as a community asset.
- Maintains ultimate responsibility for sales goals: Prepare annual marketing plan, budget, and timeline; conduct tracking and forecasting on actual and projected sales; provides to CEO timely reports and recommended adjustments as needed.
- In collaboration with the President & CEO, manage a newly established Marketing Committee of the Board: recruit members, set meetings and agendas, provide regular reporting, and prepare Chair to make reports. Serve as liaison to full Board on all marketing-related issues and provide info as requested in a timely manner.
- Maximize social media and guerilla marketing tactics to increase both sales and community exposure
- Develop and direct communications and public affairs strategies NJSO-wide: serve as primary media contact; develop and execute media relations planning for both standard and breaking news; cultivate relationships with existing and new media contacts both in US and abroad; prepare President and CEO, Board Chair, and others to interact with media and serve as spokesperson as necessary
- Work closely with colleagues in Development to further strategies that enhance the overallpatron experience
- Oversee all box office operations and ensure consistent excellence in providing patron services
- Serve as liaison with the Marketing Department of the New Jersey Performing Arts Center where the NJSO is in residence, as well as with the State Theatre in New Brunswick and the other halls throughout New Jersey where the NJSO performs on a regular basis.
- In collaboration with Opera New Jersey’s Executive Director, develop and execute the marketing plan for Opera New Jersey’s summer and winter seasons.
- Oversee all vendor-related contracts, including telemarketing, printing, advertising and media buys, and services related to the patron experience.
|
DESIRED QUALIFICATIONS
| |
- Bachelor’s degree and minimum of seven to ten years of progressively responsible experience in marketing, public relations, and sales campaign operations, preferably in the non-profit performing arts
- Engaging and effective leader and manager who can nurture young talent and motivate and develop the NJSO marketing team
- Solid marketing analytics and reporting skills, ability to manipulate and synthesize data to aid in strategy and deployment of resources
- Strategic thinker who will be an asset to the leadership team and contribute to overall institutional advancement
- Proven success in building and executing marketing campaigns that resulted in increased sales and patron engagement
- Solid grasp of using social media technology to achieve and improve on desired results
- Evident customer relations orientation who can help resolve complaints and create patron win-wins
- Refined, confident, and articulate demeanor and public speaking skills that will instill confidence with a wide range of constituents and media organizations
- High degree of comfort with the numbers; excellent reporting and record-keeping skills; easily manages and tracks multiple projects at different stages; superior attention to detail
- Belief in the importance of the arts; passion for and knowledge of music is a plus
- Outstanding interpersonal skills and the ability to cultivate genuine relationships with colleagues, media, community leaders, and other performing arts organizations throughout New Jersey
- Solid written and verbal communications skills
- Significant comfort and flexibility in a highly-collaborative, fast-paced, dynamic, integrated work environment where contributions toward success are welcomed from all areas of the organization
|
COMPENSATION:
Competitive salary and benefits package.
IMMEDIATE RESPONSE REQUIRED:
Applicants and sources should call or send credentials to:
Rebecca Ruben Smith or Jennie Dawes - NJSO VP Mktg
H C SMITH LTD
20600 Chagrin Boulevard, Suite #101
Shaker Heights, OH 44122-5344
E-mail: rrsmith@hcsmith.com or jennie@hcsmith.com
FAX: 216.752.9970
Phone: 216.752.9966 or 1.800.442.7583
www.hcsmith.com
|
| |
|
| |
DIRECTOR OF DEVELOPMENT
Reports to: Vice President of Development
SUMMARY
The Director of Development is part of a development team charged with raising approximately $9 million of the NJSO’s $13 million budget. He or she will directly supervise the Manager of Individual Giving and Manager of Donor Database & Research, provide leadership to the activities of other major gifts officers in the Department, and manage or lead other initiatives and activities as determined by the Vice President. The ideal candidate will be a confident fundraiser who is comfortable cultivating and closing any gift, and an experienced manager who has overseen activities such as telefunding and direct mail and been part of a large campaign. The Director of Development must demonstrate success in securing gifts of five and six figures, motivating and managing high-profile volunteers, conducting donor qualification, and working comfortably with individuals of significant net-worth. He or she will contribute to strategies and long-range plans for departmental and organizational goals, perform essential financial duties such as budget development and monitoring, and contribute to the design and execution of the NJSO’s next major campaign. Experience with patron services management or in a patron-focused environment will be helpful.
DUTIES AND RESPONSIBILITIES
| |
- Assist the Vice President of Development with the management of departmental operations, including management of staff and deployment of personnel, budget development and tracking, progress reporting and cash flow reporting, and other duties as assigned
- Directly supervise Manager of Individual Giving and Manager of Donor Database & Research, and provide general management of all individual giving activities
- Maintain a portfolio of approximately 90 major gift donors and prospects and a robust calendar of cultivation calls, presentations, and other activities at all stages of the gift cycle (identification, cultivation, closure, and stewardship)
- Provide guidance and oversight as needed to other major gifts officers on issues such as donor identification, stewardship, and moves management
- Work closely with colleagues in Marketing to further understand NJSO patrons and contribute to strategies between Development and Marketing that maximize opportunities to enhance the patron experience
- Aid the Vice President to prepare and conduct meetings of the Development Committee of the Board
- Embrace and help to nurture the team-oriented dynamic of the NSJO staff, encouraging colleagues and volunteers to help with identifying and cultivating prospects and to play a role in communicating the NJSO mission and message to potential donors
|
DESIRED QUALIFICATIONS
| |
- Bachelor’s degree and minimum of seven to ten years of progressively responsible experience in development, with emphasis on operations, campaign execution, and major giving.
- Knowledge of current trends in charitable giving and of New Jersey’s philanthropic climate.
- Experience with cultivating and closing gifts of five and six figures or more.
- Enjoys a fast-paced, culturally rich environment and understands fundraising with a sense of urgency
- Excellent reporting and record-keeping skills; easily manages and tracks multiple projects at different stages; superior attention to detail
- Solid grasp of using fundraising technology to achieve and improve on desired results
- Belief in the importance of the arts; passion for music is a plus
- Outstanding interpersonal skills and the ability to cultivate genuine relationships with volunteers, community members, colleagues, and high level donors and prospects
- Solid written and verbal communications skills and confident, engaging presentation style
- Polished professional demeanor and ability to represent the NJSO across diverse constituencies throughout the State of New Jersey
- Significant comfort and flexibility in a highly-collaborative, dynamic, integrated work environment where contributions toward success are welcomed from all areas of the organization
|
COMPENSATION: Competitive salary and benefits package.
IMMEDIATE RESPONSE REQUIRED: Applicants and sources should call or send credentials to:
Rebecca Ruben Smith or Jennie Dawes- NJSO DOD
H C SMITH LTD
20600 Chagrin Boulevard, Suite #101
Shaker Heights, OH 44122-5344
E-mail: rrsmith@hcsmith.com or jennie@hcsmith.com
FAX: 216.752.9970
Phone: 216.752.9966 or 1.800.442.7583
www.hcsmith.com |
| |
| |
|
| |
MANAGER OF EDUCATION & COMMUNITY ENGAGEMENT
Reports to: Vice President of Education & Community Engagement
SUMMARY
The Manager of Education & Community Engagement has the primary responsibility for the artistic operations, marketing and sales of the REACH chamber music program. Additionally, this position is the primary “in-the-field” marketing and sales person for the Family Concert Series.
ESSENTIAL FUNCTIONS
| |
- Manages, promotes and advances the NJSO's REACH program through duties including but not limited to the following:
- Administers and manages all aspects of the REACH program's artistic operations
- Plans and implements grassroots marketing campaigns to drive the sales of REACH programs
- Attends and runs meetings of the REACH Task Force, providing appropriate information to support the Task Force's oversight of the REACH program.
- Maintains library of chamber music which may include music editing
- Collaborates on the development of new REACH programs
- Plans and coordinates professional development offerings for musicians
- Processes payroll for musicians
- Manages client database
- Assists with writing and preparing copy for print materials as well as direct mail pieces and online campaigns
- Works with Art Director to develop flyers and other print materials in support of marketing strategies
- Collaborates on the planning and implementation of program evaluation and assessment
- Maintains program statistics
- Supports the marketing and single ticket sales of the Family Concert Series
- Collaborates on the artistic planning and operations of the NJSO Concerts for Young People and Family Concert Series
- Other projects, as assigned
|
QUALIFICATIONS
| |
- Bachelor's degree preferably in music performance, music education, marketing and/or music therapy. Equivalent combination of education/training and experience also acceptable
- Minimum 3 years' experience working in an arts organization or educational setting
- Knowledge of chamber music repertoire a must!
- Solid base of experience in artistic operations
- Ability to think creatively about marketing and sales, turn problems into opportunities and interact positively with others in a team-oriented environment
- Passion for making classical music accessible to new and diverse audiences
- Excellent written and verbal communication skills, including ability to flex public presentation style to reach diverse constituents
- High level of organization and professionalism
- Excellent interpersonal skills, including ability to negotiate win-win partnerships
- Strong attention to detail and ability to work on multiple projects simultaneously
- Must have working knowledge of standard Microsoft Office applications; experience with client relationship management databases a plus
- Must have excellent negotiation skills
|
WORKING CONDITIONS/PHYSICAL DEMANDS
The employee will be required to perform the essential functions of the job during evening and weekend hours. Valid driver’s license and access to an automobile is necessary for extensive NJ travel.
TO APPLY
Please submit via e-mail or snail mail the following items by May 21, 2012:
| |
- Cover letter
- Résumé
- Names and contact information for three professional references
- Salary requirements
|
If submitting your application via email, the SUBJECT line must contain the words “MANAGER OF EDUCATION & COMMUNITY ENGAGEMENT SEARCH”.
Only qualified applicants will be contacted. No phone calls please.
Please direct all submissions to:
Marshell Jones Kumahor
Vice President of Education & Community Engagement
New Jersey Symphony Orchestra
60 Park Place, 9th Floor
Newark, NJ 07102
Email: mjkumahor@njsymphony.org
|
| |
|
| |
SUMMER DIGITAL MARKETING INTERN
Reports to: Marketing Manager
SUMMARY
The Marketing Department of the New Jersey Symphony Orchestra seeks a highly motivated intern to lend support to the Marketing Department in the areas of digital marketing, marketing strategy and department administrative support. Intern will participate in creating strategies and content for the NJSO’s website, email broadcast campaigns and a variety of other marketing campaigns and promotions. The intern may be required to perform basic administrative tasks such as data entry, perform basic analytical tasks and participate in grass roots marketing efforts. Other duties as assigned.
REQUIREMENTS
• Pursuing or completed a degree in Marketing, Arts Administration or an equivalent degree and/or experience.
• Strong attention to detail and ability to work on multiple projects simultaneously.
• Excellent analytical ability.
• Excellent writing and proofreading skills.
• Ability to interact positively with others in a team-oriented environment.
• Knowledge of Microsoft Office.
• Ability to learn new technology quickly.
SUCCESS FACTORS
• Knowledge of basic html a plus, but not required.
• A sincere desire to make classical music accessible to new and diverse audiences.
• Willingness to learn new technology.
WORKING CONDITIONS/PHYSICAL DEMANDS
This is a part-time unpaid internship with flexible hours.
Please e-mail, fax or mail cover letter and résumé to:
Geoff Anderson
Marketing Manager
New Jersey Symphony Orchestra
60 Park Place, 9th Floor
Newark, NJ 07102
ganderson@njsymphony.org
Fax: 973.624.2115
No phone calls please. |
| |
|
|
SUMMER SOCIAL MEDIA & MARKETING INTERN
SUMMARY
If you are familiar with Facebook and Twitter and want to gain practical experience with social media, the Marketing Department of the New Jersey Symphony Orchestra has a job for you! We are seeking a highly motivated intern to lend support to the Marketing Department in the areas of Social Media, Subscriptions, Single Tickets and Group Sales. Duties include monitoring our social media presence, content research and content creation. The intern may also help with development of the social media plan and editorial calendar, and other duties as assigned.
Intern will participate in marketing the NJSO's student tickets program and a variety of other marketing campaigns and promotions. The intern may be required to perform basic administrative tasks such as data entry, perform basic analytical tasks and participate in grass roots marketing efforts. Other duties as assigned.
REQUIREMENTS
• Pursuing or completed a degree in Marketing, Arts Administration or an equivalent degree and/or experience.
• Strong attention to detail and ability to work on multiple projects simultaneously.
• Excellent analytical ability.
• Excellent writing and proofreading skills.
• Ability to interact positively with others in a team-oriented environment.
• Basic knowledge of features on Facebook, Twitter and other social media tools.
• Knowledge of basic HTML preferred.
• Knowledge of Microsoft Office.
SUCCESS FACTORS
Knowledge of classical music a plus. Knowledge of social media trends preferred. Willingness to explore, adapt and respond quickly to the constantly changing social media environment. A sincere desire to make classical music accessible to new and diverse audiences. Knowledge of Excel preferred.
WORKING CONDITIONS/PHYSICAL DEMANDS
This is a part-time unpaid internship with flexible hours.
Please e-mail cover letter and résumé to:
Rebecca Ludkiewicz, Advertising & Social Media Specialist
New Jersey Symphony Orchestra
60 Park Place, 9th floor
Newark, NJ 07102
rludkiewicz@njsymphony.org
No phone calls, please. |
| |
|
| |
EDUCATION & COMMUNITY ENGAGEMENT DEPARTMENT INTERN
REPORTS TO: Coordinator of Education & Community Engagement
SUMMARY
The Education & Community Engagement Department of the New Jersey Symphony Orchestra seeks a highly motivated intern to lend support to all the educational programs of the department, including a chamber music program, a youth orchestra program, concerts for school children and families, and a host of community projects.
The intern may be required to perform basic administrative tasks such as data entry, phone correspondence, mailings and music library organization. Other duties as assigned.
REQUIREMENTS
• Pursuing or completed a bachelor's degree in Music, Music Education, Arts Administration or an equivalent degree and/or experience.
• Excellent organizational, interpersonal and communication skills.
• Strong attention to detail and ability to work on multiple projects simultaneously.
• Strong writing and proofreading skills.
• Ability to interact positively with others in a team-oriented environment.
• Knowledge of Microsoft Office.
• Ability to learn CRM (client relationship management) software programs quickly
SUCCESS FACTORS
Knowledge of classical music a plus. Ideal applicant will have a sincere desire to make classical music accessible to new and diverse audiences.
WORKING CONDITIONS/PHYSICAL DEMANDS
This is a part-time, unpaid internship with flexible hours, Monday through Friday, approximately 20 hours per week. Parking is provided.
Please e-mail, fax or mail cover letter and résumé to:
Shirley Chang
Manager of Education & Community Engagement
New Jersey Symphony Orchestra
60 Park Place, 9th Floor
Newark, NJ 07102
schang@njsymphony.org
No phone calls please. |
| |
|
| |
SUMMER DEVELOPMENT INTERN
SUMMARY
The Development Department of the New Jersey Symphony Orchestra seeks a highly motivated intern to lend support in all areas of development, including donor relations, fundraising, database management and donor events. Intern will participate in preparing and maintaining the department’s donor relations and information management systems, and participate in weekly development meetings. The intern may be required to perform basic administrative tasks such as data entry using a high-end fundraising software and file management. Other duties as assigned.
REQUIREMENTS
• Excellent organizational, interpersonal and communication skills.
• Strong attention to detail and ability to work on multiple projects simultaneously.
• Ability to interact positively with others in a team-oriented environment.
SUCCESS FACTORS
• Excellent written and verbal communications skills.
• Strong computer skills and knowledge of Microsoft Office.
KNOWLEDGE
• Knowledge of classical music a plus.
• Knowledge of Raiser's Edge (preferred but not mandatory).
• A sincere desire to make classical music accessible to new and diverse audiences.
• Experience in an arts organization setting preferred.
ADDITIONAL INFORMATION
This is a part-time unpaid internship. May be required to perform essential functions of the job during weekend or evening hours.
Please e-mail, cover letter and résumé to:
Matthew Prol
email: mprol@njsymphony.org
Fax: 973.624.2115
Please reference “Development Intern” as the subject line of the email and include availability in cover letter. |
| |
|
| |
SUMMER COMMUNICATIONS & EXTERNAL AFFAIRS INTERN
Reports to: Communications and External Affairs Manager
SUMMARY
The New Jersey Symphony Orchestra’s Department of Communications & External Affairs has an opening for an intern during the summer of 2012. The intern will report to the Communications & External Affairs Manager and will assume various responsibilities while working on special projects for the department.
RESPONSIBILITIES INCLUDE
• researching media outlets—both statewide and national—to assess value to the NJSO and helping to initiate
contact with potential reviewers, features writers and editors
• submitting NJSO events for the 2010–11 season to online calendar listings and other arts calendars
• examining past press coverage of the NJSO and creating filing system for hard copies of articles
• implementing new system for storing and identifying photos from NJSO events and concerts
• copyediting press releases, artist bios and other documents
• generating copy—short feature stories and news blurbs—for weekly one-page internal newsletter
• improving internal access to important information and photos by examining the office's shared network drive
and consolidating and simplifying shared folders
• exploring new media—eg. Internet, social media—possibilities and capabilities
• completing other projects as assigned
The Communications & External Affairs internship is unpaid; the position has flexible hours. Free parking.
Please e-mail, cover letter and résumé to:
Victoria McCabe
Communications and External Affairs Manager
New Jersey Symphony Orchestra
60 Park Place, 9th Floor
Newark, NJ 07102
vmccabe@njsymphony.org
No phone calls please
|
| |
| |
|
| |
The NJSO is an equal opportunity employer. |
|
